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COVID-19: Office Updates

The health and wellbeing of our team, patients, and community is our highest priority. We look forward to continuing the highest level dental care when cleared to do so by health officials.

Salem Dental Arts is closed until 6/8/2020
We will remain open for Emergency Patients

My dental office is closed, what does that mean for me?



Although the office is closed, we are still here for you. The office is following the recommendations from the American Dental Association, Massachusetts Dental Society and the Center for Disease Control (CDC) and has been closed for any elective treatment since March 16th. We will re-open to our regular schedule when the recommendations change and allow us to do so. As of now, we plan to be back in the office on June 8th, 2020. If this changes, we will notify you. We are available for dental emergencies as well as teledentistry. Teledentistry allows the patient to consult with the doctor without coming into the office to determine the necessary treatment plan.
COVID-19 Dental Protocol

Financial & Insurance


Woman filling out insurance paperworkWe are committed to providing you with the best possible treatment. Our patients understand that in order to deliver optimum dentistry, we must maintain our office on sound principles. Therefore, we inform our patients of our financial policies at the very beginning of our relationship to avoid any misunderstandings.

Treatment plans are presented to all patients before any work begins. We consult with our patients so that there is a full understanding of the proposed treatment, including cost and time required, prior to initiating treatment. If at any time it is necessary to change the treatment plan and additional charges or credits are applicable, this is explained to the patient and agreed to before the services are rendered. Payment for services are due at the time our services are rendered, unless prior arrangements are made.

Neither financial arrangements, nor treatment recommendations are made based on insurance reimbursement. Dental insurance typically has limited impact toward coverage of comprehensive care. Insurance coverage is a pact between the patient and their carrier, not between the carrier and the dentist. This practice is happy to provide you with pre-treatment insurance estimate submission, but we do not accept insurance coverage for payment of services provided outside of our contracted insurance providers.

Our Beliefs


1.  You should decide the quality of the dental treatment you prefer – not an insurance company.
2.  Oral health care and the choice of dental materials used should be determined by you and your dentist rather than a dental insurance carrier.
3.  Our fees are the same for all patients. Your dental insurance policy may reimburse you based on their own fee schedule which may or may not coincide with our fees. You should be aware that insurance companies vary greatly in the type of coverage available. Some companies reimburse claims promptly, while others may delay payment for several months.

Payment options


For your convenience, we accept a variety of payment methods that include personal check, cash, and MasterCard, Visa, AMEX and Discover. Full payment is expected at the time your services are performed.

Financing


We strive to make exceptional dental healthcare affordable for everyone. You will always be informed of the cost of care prior to starting any treatment and all financial arrangements are made ahead of time. We offer comfortable payment plans for smaller treatment plans and financing options for larger plans. Third party financing may be a suitable option, as payment can be spread over a longer period of time with reasonable (or sometimes no) interest. We will work with you to find the option that best suits you, so you can achieve all of your health and aesthetic goals.

Insurance


As a courtesy service to our patients with dental insurance, we will submit all necessary paperwork to your carrier. We currently participate with Blue Cross Blue Shield of Massachusetts, the Indemnity Plan, and the Cigna DPPO Discount Plan. Please keep in mind that our office may be considered an “outside of network” or “non-participating” provider if you are covered by another insurance company.

Your specific dental policy is an agreement between you and your insurance company. If you like, our Office Administrator will gladly verify your benefits.

Find additional information for patients below:





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